Home [Fixed]iPhone X stuck/frozen on FaceTime call ending and won’t turn off

[Fixed]iPhone X stuck/frozen on FaceTime call ending and won’t turn off

“This morning, when i was doing FaceTime calling to my friends, my iPhone X got stuck on call ending. When i tried to turn it off, but failed. What to do? How to fix iPhone stuck on FaceTime call ending and won’t turn off issue?”

When you get an iPhone iPad, you can see FaceTime app on it, FaceTime is a kind of videotelephony app created by Apple. We usually use it to do audio and video chat with our friends, but we’ll come across some issues with it as well as other apps, like it may get our iPhone stuck or frozen. So here, we’ll show you how to fix iPhone X frozen on FaceTime call ending and won’t turn off issue.

Method 1. Hard Reset iPhone X

When your iPhone X get stuck while ending FaceTime call and won’t turn off, you can try to hard reset it.

Step 1. Press volume up button on the left side and quick release it.

Step 2. Then press volume down button on the left side and quick release it.

Step 3. Last, press your power button on the right side and hold on until Apple logo show up on your screen, and wait for a minute, your iPhone will be open.



Method 2. Restart iPhone X from Its Setting

Now we can also restart our iPhone X from its settings, see below steps.

Step 1. Open your iPhone X, go to Setting--General, then scroll down to find option “Shut Down”.

Step 2. Click it, and your iPhone X will be turned off.



Step 3. Then wait a minute, press power button to open your iPhone X.

Method 3. Turn off/on FaceTime

When our iPhone X always get stuck while ending FaceTime call, we can also try to turn off our FaceTime, then turn it on to fix it.

Step 1. Open your iPhone X, go to Setting--FaceTime.

Step 2. Now click it and you can see FaceTime button, turn it off. When it’s off, the button color will be gray.



Step 3. After a while, turn the button on. Then try if your iPhone X get stuck when ending FaceTime call.

Method 4. Reset All Settings

Now we’ll see how to reset all settings of your iPhone X and fix iPhone X get frozen while ending FaceTime call issue.

Step 1. Open your iPhone X, go to Setting--General--Reset.

Step 2. Now you can find option “Reset All Settings”, click it to reset all settings of your iPhone X.

Method 5. Restore iPhone X

Last, we’ll see how to restore our iPhone X to fix this issue. But before restoring, we’ll need to backup our iPhone X data, as it may erase our iPhone data while restoring.

Step 1. Open our PC, launching iTunes, connect iPhone X with PC.

Step 2. When it’s recognized, click iPhone image icon at the top of your screen. Then go to Files--Summary, and you can see your backup files on the left side bar. Now tap on “Restore Backup” on the right page, and confirm with “Restore”.



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