There are many threads online talk about WhatsApp backup restore not working on iPhone. To help so many iPhone guys to solve the issue, we list a few solutions in this page. Then you can get WhatsApp backup up and running successfully.
Solution 1: Restart Your iPhone Device
Getting your iPhone device restarted is the top recommendation. This is because once that you have shut down your iPhone device, automatically your device will be refreshed and it will close other apps that might be running in your background.
Also, it will give your iPhone device a fresh start. For you to turn off and turn on your iPhone device, just go ahead and press and hold the wake/sleep button and then slide for you to turn off your iPhone device. To turn it on, just go ahead and press and hold the power button then wait for the apple logo to appear.
Solution 2: Update Your WhatsApp Software
Try checking if you have updated your WhatsApp or your iOS version. Updating both for a newer version will fix the bug and will also bring you new features that can be helpful. Since Apple had released the new iOS 11 version, you should then go ahead and try updating your iPhone device to iOS 11. Here is how.
Go to your App Store and then switch to updates. You will then be able to see if you have to update your WhatsApp or not.
Update iOS Software:
For you to update your iOS, just go to your Settings then go to General and lastly go to Software Update and check if there is an update for your iPhone device. Once you found out that you need an update just go ahead and tap on Update.
Solution 3: Re-Assign our Whatasapp Account
There is also a big possibility that your WhatsApp fails to sync with your WhatsApp account. Though this does not usually happen just in case all you need to do is to log out your WhatsApp account and then log in back.
Solution 4: Log Out and Log In Your iCloud
Another possibility is that there are times that it has something to do with your iCloud account. This is because there is an instance that Apple failed to associate with your iCloud account information resulting to fail your iCloud account. If this situation happens, then all you need to do is to follow the guide below.
Step 1: Go to your Settings
Step 2: Go to your iCloud
Step 3: Go to the bottom of the page and locate Sign Out. and then select Sign Out of iCloud.
Step 4: Once you have successfully logged out your account, just go ahead and Sign back in your iCloud account.
Solution 5: Check Your Network Connection
One of the reasons as to why your WhatsApp backup does not work is because of an unstable network connection in which your iPhone device is trying to connect to. With this said, the first thing you need to make sure is that your router is working perfectly. After that, try doing these following solutions below for you to exclude network problems.
- Switch your device from WLAN to your mobile internet and check if the process goes through.
- Switch to Airplane Mode for you to shut down all connection. Leave it for 2-3 minutes and then turn it off again.
- Try Resetting your network Setting by going to your Settings, and then go to General, then tap Reset and then tap on Reset Network Settings
Bonus Tip- Alternative Way to Backup WhatsApp
Well, if the solutions above does not work, an alternative way to backup your WhatsApp are shared with you below.
First download and install iRefone
. It is a powerful iOS data recovery software, it can help us backup as well as recover more than 16 kinds of files, including contacts, notes, messages, call history, WeChat data, WhatsApp data ect. Also it can help us extract data from iTunes and iCloud backup selectively, and it allows us to preview them before restoring.
Learn a full guide on how to Backup WhatsApp Data with iRefone