Home Resource Tips How to Fix iMessage Not Working on iOS 11

How to Fix iMessage Not Working on iOS 11

After updating to iOS 11, when you are enjoying the new features of the latest iOS version, you may also suffer from some trouble of iMessages on iOS 11. Before we figure out how to fix iMessage when it's not working, though, we need to get to the root of the problem. What is causing iMessage to not work in the first place? It could be a number of random things, such as a bad internet connection, or simply settings that aren't set up correctly. Let's take a look at a few different ways to address these issues:

Solution 1: Delete Older Conversations


Before anything else, try deleting old conversions. The quickest way to do this all at once is by following these steps:

Go to Settings.
Go to Messages.
Go where is says MESSAGE HISTORY.
Tap on Keep Messages.
Check 30 Days and this will automatically wipe out old messages sent or received 30 days ago.
imessages-delete-old-messages

Solution 2: Turn iMessage Off and Then Restart Your Device


This is a pretty standard troubleshooting staple, but that's because it works. Follow these steps:

Go to Settings, then Messages, then turn iMessage off.
Press the power button. A slider should appear; slide it to turn the power off.
Once it is off, press the power button again to turn your device back on.
Go to Settings again, then Messages, and turn iMessage on again.
turn-off-imessages

Solution 3: Set Date & Time Automatically


For some reason, this works for some people. Set the date and time to automatically update by following these steps:

Go to Settings.
Go to General.
Go to Date & Time.
Make sure that the Set Automatically setting is ON.
check-iphone-data-and-time-settings

Solution 4: Check and Reset Your Network


Sometimes the problem isn't iMessage at all, but rather your Internet connection. In that case, make sure that you check your network connection by following these steps:

Go to Settings, then Wi-Fi, and make sure that your Wi-Fi is turned on and connected to a network. If not, then that might be the problem. If it is connected, move on to the next step.

Turn off the Wi-Fi switch in Settings and reboot your iPhone.

If the above still didn't work, then go to Settings, then Reset, and tap Reset Network Connections. Then you will have to input your entire network Wi-Fi passwords again, since it will delete all of your settings.
reset-iphone-network-connections
If the above still didn't work, check the router that is sending out the Wi-Fi signal if you can.

Solution 5: Confirm That Your Phone Number Can Send and Receive iMessage


You can do this by following these steps:

Go to Settings.
Go to Messages.
Go to Send & Receive.
Make sure that you Apple ID is listed as the email there.
Try unselecting your ID and using only your phone number.
Try the reverse as well and unselect your phone number.
Try selecting them both. Underneath, a new section that says, "Start New Conversation From" should appear. Fiddle around with the settings there, too.
Try selecting just your phone number.
select-phone-number-to-send-and-receive-imessages
Solution 6: Update iOS to the Latest Version

Follow these steps:
Go to Settings.
Go to General.
Go to Software Update.
If there is an update available, tap on Download and Install.

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