Home Resource Tips How to Fix Touch ID Not Working

How to Fix Touch ID Not Working

Touch ID is Apple's fingerprint identity sensor. It allows you to unlock your device, log in to apps, use Apple Pay, and make purchases from the App Store and iTunes by touching and briefly holding your finger against the sensor. However, in Apple community, many people reflect the problem that iPhone Touch ID not working which would make it frustrated and bring much trouble. If you are the person who has such problem, you are in the right place. Please just keep on reading and we will walk you through how to fix Touch ID not working problem.

Tips and Tricks to Fix Touch ID not Working


1.During the registration process, make sure you move your finger around enough that the entire surface gets scanned during the first stage, and then every edge gets scanned during the second phase.

2.Any sweat or liquid on your finger at all can interfere with the scan. Wipe both your finger and the Home button off and dry then completely before using Touch ID.

3. Go to Settings> Touch ID & Passcode> Enter your Passcode. Then turn off iTunes & App Store. Reboot your iPhone or iPad. Go back to Touch ID & Passcode in Settings and turn iTunes & App Store back on. Tap on Add a Fingerprint to add another fingerprint.

4. Remove and re-add fingerprints: Settings> Touch ID & Passcode, enter the passcode of your device and Scroll down to find fingerprints. Tap on the fingerprint, which you want to delete and then Tap on Delete.

5. Force Restart your iPhone or iPad: Hold down the Home and Wake/Sleep buttons at the same time for about 15-20 seconds until the Apple logo appears.

6.If a restart does not help try a Restore. First backup your device using iTunes. Then connect your iDevice to computer and launch iTunes to restore your iPhone.

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Tips:

1. After updating to iOS 10, it adds the feature to allow you press home button to unlock. If you don’t like this "Press home button to unlock" feature, you can also open your iPhone with "Rest Finger to Open" and "Raise to Wake", which allows you to unlock iPhone with Touch ID (Fingerprint) without pressing home button. Raise to Wake only works for iPhone SE, iPhone 6s/6s Plus, and iPhone 7/iPhone 7 Plus.

-To enable Rest Finger to Open: Settings > General > Accessibility > Home Button > Toggle Rest Finger to Open to ON.
-To enable Raise to Wake: Settings > Display & brightness > Toggle Raise to Wake to ON.

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