“When I try to log in my Apple account, it told me that my Apple ID is disabled. What’s wrong about it and how can I solve the problem. Please help.”
For some unknown reason, you may see the message saying that “Your Apple ID has been disabled”. And no matter how many times you enter your password, even if it is correct, you cannot log in if your Apple ID is disabled.
Reasons of Apple ID is Disabled
Apple may disable your Apple ID for various reasons, but they’re typically all tied to one thing: keeping you secure. The most common reasons an Apple ID gets disabled or locked are:
-Someone tried to log in to your Apple ID incorrectly too many times
-Someone entered your security questions incorrectly too many times
-Other Apple ID account information was entered incorrectly too many times
How to Solve Apple ID is Disabled
No matter why your Apple ID is disabled or locked, the most important thing for you is to find the right way to unlock it. So, just follow these steps to unlock Apple ID within few clicks.
Step 1. Open Safari on any web browser on PC or Mac, then visit iforgot.apple.com
Step 2. Write down the details about your Apple ID according to the onscreen prompts. Then, click "Continue".
Step 3. Choose one way to reset your password as the below picture shows. Then click "Continue" button to next step.
Step 4. Turn to your Email account, and check for the recent email from Apple. Find and click "Reset now>" link to set your new password for Apple ID.
Step 5. After entering the new password in the blank area, you can click "Reset Password" to confirm the modification.
Now, your Apple ID will back to normal and you can log in to it with the email account and new password as you like.
How to Unlock Apple ID When You're Using Two-Factor Verification
If you have set up two-factor authentication before, then you can try another way to unlock your Apple ID. Here, you will need a trusted device or trusted phone number to perform these operations.
1)On iPhone or other iDevices
- Open a trusted device and directly go to "Settings > Apple Profile > Password & Security > Change Password".
- Change password according to the onscreen instructions.
- Find and click "Apple Menu > System Preferences > iCloud > Account Details".
- Select "Security > Reset Password".
Here, you'll be required to enter the existing password to unlock your Mac before resetting Apple ID password.
If you're using a friend's iPhone or iDevice, you can try to use the Find My iPhone app to change the password.
Read more for How to Turn off Two-step Verification for Apple ID
How to Prevent Apple ID is Disabled Issue
There are something that you can do to keep your account from getting locked.
Don’t give your Apple ID email out
If you give too many people your Apple ID email address, chances are that one of them might try to be ‘that guy’ and lock you out of your account by attempting to gain unsanctioned access or purposely entering a password wrongly too many times. I call these people login trolls.
Only log into your Apple ID through Apple
Tons of people are tricked every day. A false prompt, mocked up website, or phishing email claims to be Apple and wants you to log in with your Apple ID. Avoid these kinds of prompts to log in to your Apple ID unless you’re 100% sure they’re from Apple, because they might just be trying to steal your info.
Use a strong Apple ID password
The more you keep people out of your Apple ID, the more likely you are to avoid issues like this. Prevent people form gaining access to your account and playing with your Apple ID settings by having a strong password that is unlikely be compromised in the first place.
Set up two-factor authentication or two-step verification
These account recovery methods are a lot more convenient that going through the runaround with security questions. Consider setting these features up for your Apple ID to increase your account’s security.