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Solutions for iPhone Stuck on Connect to iTunes

“My iPhone stuck on connect to iTunes and won’t restore. I want to ask how can I solve this trouble. It is better to figure it out without losing data.”

There are various reasons that may cause iPhone get stuck on “Connect to iTunes” and this could be a very big problem since you are unable to use the device in any way. To help our readers, we have come up with this stepwise post which gives you some solutions to solve iPhone stuck on connect to iTunes. Keep on reading to learn what to do.

Reasons Cause iPhone Stuck on Connect to iTunes

Failed iOS Update
Failed Factory Restore
Failed Jailbreak
Hardware Damage

Solutions for iPhone Stuck on Connect to iTunes


Restart iPhone

Sometimes, simply restart iPhone would be able to fix iPhone stuck on connect to iTunes. Below we will show you how to force restart iPhone on different iPhone models.

-For iPhone 6s Plus or earlier:
Pressing and holding both wake/sleep and Home buttons simultaneously for at least ten seconds, until you see the Apple logo is displayed on the screen. This should help to remove the iPhone stuck on connect to iTunes issue. If the screen still appears faulty, you have to reinstall the OS on your phone.

-For iPhone 7 and iPhone 7 Plus:
Since the home button of iPhone 7 series can't be actually pressed down, Apple changed its way of iPhone force restart. Hold both Volume Down and Power concurrently to start the force restart process on iPhone 7 and iPhone 7 Plus.

-For iPhone 8, iPhone 8 Plus and iPhone X

Quickly push in and release the Volume Up button; then do the same on the Volume down button; press and hold down the side button until you see the apple logo. Don't let go if you see the "slide to power off" screen.
force-restart-iPhone-x
Reinstall iOS

Follow these steps to re-install iOS on your iPhone. Make sure to install the latest version of iTunes on your computer for this to work.

Note: This will erase all data on your iPhone. Make sure you already backed up the iPhone. If not, then go to Method 3.

Step 1: Connect your iPhone to PC using a USB data cable and establish a connection between your PC and iPhone. Now, put the iPhone in recovery mode and you should be seeing a message that says "There's a problem with the iPhone [your device name] that requires it to be updated or restored".

Step 2: Click on "Update" to start re-installation of the iOS and never fear, no data loss will occur during this part. Make sure not to click on "Restore" as that will not install the iOS on your iPhone.
reinstall-os
Check Hardware at Apple Store

If none of the above tips work, hardware problem could be the reason that causes your iPhone stuck on connect to iTunes screen. We recommend that you make an appointment with Apple and check the hardware at Apple store.
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