Home [Solved]Caller Couldn’t Hear Us on Calls on iPhone X

[Solved]Caller Couldn’t Hear Us on Calls on iPhone X

Me: Morning Yolanda, I just want to call you and ask you to go shopping with me, now you’re calling me.

Yolanda: Hi Nancy, are you there?

Me: Yeah, you couldn’t hear me? I’m speaking louder now...

Sometimes we’ll encounter this kind of condition that when we pick up some phone calls and callers couldn’t hear us on call with their iPhone, it’s so annoying, and many iPhone user don’t know what to do to fix it. Now when you have this kind of issue, don’t worry, follow below page and learn some tips about how to solve caller couldn’t hear us on iPhone X problem.

Cancel the Call and Call Back

When you receive a call and the caller couldn’t hear you on the calls, or when you call your friends and she or he couldn’t hear you, you can cancel the call, then recall them to have a try.

Check iPhone X Case

When caller couldn’t hear you on iPhone X, you can check your iPhone X case. As iPhone case can also block our microphone or iPhone receiver. Now you can remove it to have a try.



Turn off iPhone Noise Cancellation

When caller couldn’t hear us on iPhone X, we can check if we have enabled the feature “iPhone Noise Cancellation” on iPhone X, if yes, turn it off.

Step 1. Open your iPhone X, go to Setting--General--Accessibility.

Step 2. Then scroll down, and you can find option “iPhone Noise Cancellation”, when the button is on, disable it. Then try if caller can hear you now.



Turn off Bluetooth

If it still doesn’t help, you can also check if Bluetooth on your iPhone X is on, if yes, turn it off. When Bluetooth is on, it will scramble the sound during a call.

Open your iPhone X, go to Setting--Bluetooth, then turn it off.



Check if iPhone is with Headphone Mode

When your iPhone X is with headphone mode, caller couldn’t hear you as well.

So you will need to remove any objects from your audio jacks, including gunk things.

Then you can try to plug in then plug out the head phone you use quickly to have a try.

Hard Reset iPhone X

You can also try to hard reset your iPhone X when caller couldn’t hear you on calls.

Step 1. Press volume up button and quickly release it.

Step 2. Press volume down button and quickly release it.

Step 3. Press power button and hold on until Apple logo show up on the screen, then your iPhone X will be restarted.



Recover Call History on iPhone

When you lost some call history or other iPhone data, you can come to iRefone for help.

iRefone is a professional iOS data recovery software, it can help us recover as well as backup more than 16 kinds of files, including contacts, notes, messages, photos, reminders, calendars, call history, WeChat messages ect. Also when you have done backups on iTunes and iCloud, it can help us extract those data from iTunes and iCloud backup selectively.

Now you can download and install the free trial version to have a try.



Step 1. Run iRefone, connect your iPhone X with PC. Choose “Recover from iOS Device”, then tap on “Next”.



Step 2. Now we’ll enter the new interface with many data icon and media icon that iRefone can recover, find and click “Call History” icon, and it will be scanned by the software.



step 3. After scanning, you can preview and choose call history you need, tap on “Recover to PC”.


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