Home Support Center

Support Center

Here you can easily find answers to frequently asked questions about our products, including Product FAQs, Sales FAQs, Refund Policy.

If you could not find satisfactory answers here in our Support Center, you can contact our Support Team for more help through the contact ways we listed below, and your emails will be replied within 24 hours once we received them. If you meet a problem, especially a technical one, follow the steps below:

  • Make sure you are using the latest versionof iRefone or iRefone for Mac.
  • Please read the Product FAQs before asking the technical support for help.
  • Contact support@brorsoft.com if your problem can not be solved yet.

Note: When you email us for technical support, please include the following information so that our support team can figure out your trouble easier and sooner:

  • Order number
  • Version number of the software
  • Details of your trouble
  • Information of your device and operation system